Shipping & Returns

Shipping Policy

At Happier Wags, we work hard to make sure your pet’s favorite products arrive safely and as quickly as possible. Orders are typically processed within 1–3 business days, and shipping times may vary depending on your location and order demand. Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your delivery every step of the way.

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We carefully package every order to help ensure products arrive in excellent condition. Please note that shipping times may occasionally be affected by holidays, weather conditions, or carrier delays. If you experience any issues with your shipment, our support team is always here to help and provide updates regarding your order.

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Return & Exchange Policy

Your satisfaction is important to us at Happier Wags. If you are not completely satisfied with your purchase, eligible items may be returned within 14 days of delivery. Returned products must be unused, in their original condition, and returned in the original packaging to qualify for a refund or exchange.

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If your order arrives damaged, defective, or incorrect, please contact our customer support team as soon as possible with your order details and photos of the issue. We are committed to making things right and ensuring you and your pet have a positive shopping experience with us. Refunds are processed back to the original payment method once the returned item has been inspected and approved.

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